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Customer Relation Specialist

El Paso, TX 79936

Posted: 03/19/2024 Job Skill: Manufacturing / Fabrication Job Number: EP0000131 Pay Rate: $16.50 per hour

Job Description

 

  • Plan, direct, and coordinate the storage and distribution of products for accounts.
  • Ensures exact delivery and excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
  • First point of customer contact for general inquiries such as inventory, scheduling, shipping, calendar schedules, shortages, promise dates, etc
  • Build and maintain a good business relationship with clients by providing prompt and accurate service so as to promote customer loyalty & satisfaction.
  • Responds to and provides solutions for customer’s complaints through the creation specific corrective action reports.
  • Responsible for the data integrity of reports being submitted and data being entered within the Customer specific programs.

 

 

Job Requirements

  • Work Experience: 1-3 years professional work experience (in a related field) preferred. 
  • Education: Bachelor of Business Administration / Supply Chain Management Preferred. 
  • Skills/Certifications: Bi-lingual English and Spanish required. Proficient Microsoft Applications (Excel, Access, power Point)

Additional Information

Work schedule: 7am-4pm (Monday- Friday)

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